Clear rules for using Fazmi.
Fazmi and Mi help you create campaigns and ads. By using the platform, you agree to these terms.
Updated on
What Fazmi does
- Fazmi organizes campaigns, credits, and creatives with the help of Mi, our artificial intelligence.
- We are an independent tool. Publishing is your decision and only happens with your explicit authorization.
Mi is an artificial intelligence
- Mi uses generative AI, which is not deterministic: the same request can produce different results.
- Scripts, texts, images, audio, and videos may contain errors, inaccuracies, or inappropriate passages.
- Analyses and suggestions are hypotheses, not a guarantee of sales, reach, or results.
Your ads are your responsibility
- Review everything before publishing: promises, prices, health or income claims, guarantees, and availability.
- The use of your ads is solely your responsibility, including toward platforms, consumers, and authorities.
- If a platform rejects or removes an ad, adapting it to that channel’s rules remains up to you.
Materials you send
- You confirm you have the right to use the photos, videos, audio, brands, faces, products, and documents you send.
- Do not send content that is illegal, misleading, or that violates third-party rights.
- Your materials are private by default and used only to carry out what you asked for.
Credits and payments
- You buy credits, and they are consumed when Fazmi runs a generation or service.
- When you request a generation, the credits are reserved. If it fails because of an error on our side, the reservation is returned.
- Consumed credits represent computing work that has already been carried out.
Right of withdrawal and refunds
- Online purchases carry a right of withdrawal within 7 days (Brazilian Consumer Code, art. 49).
- This right applies to unused credits. To request a refund, contact support within the deadline.
- Credits already consumed in generations are not refundable because of subjective dissatisfaction with the script, voice, style, or any other result from the AI.
- If a proven technical failure on Fazmi’s side prevents delivery, we return the affected credits.
Third-party channels
- Platform names such as TikTok Shop, Shopee, Amazon, Meta, and YouTube appear only to explain creative compatibility.
- Follow the policies, ad rules, and copyright rules of each channel where you publish.
Your account and deletion
- You can download your data and delete your account in Account → Profile → Your data.
- Deletion happens 7 days after the request, and you can cancel during that period.
- It deletes campaigns, files, and unused credits.
Governing law and jurisdiction
- These terms are governed by Brazilian law.
- To resolve disputes, the courts of the Judicial District of Fortaleza/CE are chosen, without prejudice to the consumer’s right to sue in the courts of their place of residence.
Changes to these terms
- We may update these terms. We will notify you on the platform or by email when a change is significant.