Your materials stay within your account.
Fazmi uses your data to create campaigns, store history, display credits, and let you resume your work later.
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What we keep
- Account, profile, and session data.
- Campaigns, briefs, files, and analyses you upload.
- Credit activity and usage history within Fazmi ADS.
Fazmi contacts and campaigns
- We store the name, email and WhatsApp details provided during registration or in the profile to manage your account. A list restricted to the administrator contains these contacts.
- News and promotions by email or WhatsApp depend on your optional choice for each channel. We do not assume authorization for older accounts.
- You can withdraw authorization in Account → Settings → News and promotions. We record your choice, its date, and the notice version to prove permission.
- Passwords are handled by the authentication system and do not appear in the customer directory.
AI and providers
- Files uploaded for generation or analysis may be processed by AI providers only to perform the requested function.
- Mi is an artificial intelligence and can make mistakes. Review scripts and media before running them.
Payments and fraud prevention
- Payments are processed by Mercado Pago. Fazmi does not store your card details.
- We keep orders, amounts, and statuses to reconcile credits and meet tax obligations.
- To prevent bonus abuse, we keep, for a limited time, only an irreversible code (hash) of the IP and the device, never the original data.
Your rights and account deletion
- You can download your data and delete your account in Account → Profile → Your data.
- Deletion happens 7 days after the request, and you can cancel during that period.
- After that, we delete campaigns, files, chats, and credits.
- Paid orders are kept for 5 years without personal identification, as a tax obligation.
- We keep an irreversible code (hash) of the email for 12 months, so deleting an account does not bring back the welcome bonus.
- To request access to or correction of your data, use the Help center or Fazmi support.
- To contact the Data Protection Officer (DPO), write to privacidade@fazmiads.com.
What we don't do
- We do not access TikTok, Meta, YouTube, or your store without approved OAuth.
- We do not publish anything without your explicit authorization.
- We do not sell your materials as a public campaign resource.
Security
- Private files use account-controlled access.